The client has multiple SaaS products but one is proving to be a challenge. The questioned product is in the automotive market, and enables car salesmen to sell additional Financial and Insurance (F&I) options to a consumer at the point of purchase.
Our F&I client encountered a classic business problem—they discovered they were only serving a niche area of the market but were certain of their product’s future potential. They had an exceptional new feature set outlined to take their product to the next level and clearly differentiate themselves in their market. What was holding them back?
This team was understaffed to meet project deadlines and lacked the processes and tooling to support the increase in scale from new client/user growth anticipated with the release of this project’s feature set. This company was ready to grow but didn’t have the technical plan, the team, or the tools to scale. Clear Function turned the lights on and delivered a plan to increase a stunning increase in project velocity.
Clear Function refined and clarified the project scope which revealed the true scale of the project. Then we introduced additional integrations, highlighted infrastructure needs, as well as system load and server scaling requirements. We built a team to match the scope and project timeline and delivered a once niche product to a large ecosystem, positioned to quickly become the market leader. We worked with them as managers and individual contributors, helped them build and train their team, and left them with a productive technical team to continue running the business.